The problem it solves
The calls a local business misses aren't random. They come after 5 p.m., on weekends, at lunch, during a storm when every line is ringing, and while the owner is on a roof or in court. Many callers who reach voicemail don't leave a message. They call the next company on the list.
What it does
- Answers in a natural voice and understands normal speech, not just "press 1."
- Answers common questions from information you approve: service area, hours, what you do and don't do, financing, how estimates work.
- Qualifies the caller: name, phone, address, what they need, and how urgent it is.
- Books the appointment straight onto your calendar, or takes a detailed message.
- Sends you a summary by text or email within moments of each call, with the transcript.
- Hands off real emergencies to a human. You decide what counts, such as an active leak or a new accident, and who gets the transfer.
When it runs
You choose: after hours only, after hours plus lunch, overflow when your line is busy, or every call. Most businesses start with after hours and overflow.
What it won't do
- It won't quote a price you haven't approved or promise anything you don't offer.
- It won't pretend to be a person if a caller asks. It identifies itself as an automated assistant.
- It won't give legal advice. For law firms it handles intake only and passes everything substantive to the attorney.
Recording and consent
Florida requires the consent of everyone on a call before it's recorded, and several other states do too. We set the greeting to give the right notice for your state and your type of business.
Costs depend on call volume and features. We'll give you a straight figure once we know how many calls you get.
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